Read our 290 reviews
Skelian Chiropractic, Physiotherapy & Massage Therapy Cheltenham
Skelian Chiropractic, Physiotherapy & Massage Therapy Cheltenham
290 Google reviews
Zara Winters
Zara Winters
I walked in to the Skelian clinic at my wit's end - my neck and shoulders hurt from decades of poor posture due to computer work, my left forearm was tight and painful and I had been suffering with agonizing tennis elbow in my right arm which was waking me up every night. It felt like my entire upper body had seized up. From the moment I entered the clinic I felt a good vibe - Angela, the receptionist, made me feel relaxed and welcome and was just lovely to be around, she takes a genuine interest in every client and radiates warmth - and has a lovely singing voice to boot! Victoria, who I cannot thank enough, has worked miracles. After four treatments, using a combination of dry needle therapy, targeted deep tissue massage and spinal manipulation I feel like a different person. The pain has almost completely gone and I have a workable action plan on how to look after my joints. Victoria is empathic, exceptionally knowledgeable, witty and a great listener. She explains what she is doing in straightforward language and puts you at ease immediately. I can honestly say that I am blown away by the results, it is life changing to have that debilitating pain taken away. I wish I'd gone sooner. If you are suffering with neck, back or joint problems please just book an appointment online, you owe it to yourself.
Brian Evans
Brian Evans
I was not expecting the relief that I experienced, From the moment treatment started I was made relaxed, after my first treatment I could not believe the difference, All the staff were very professional, the treatment was exceptional, Actually looking foreward to my next appointment
Adam
Adam
I've been coming to Dani for regular Sports Massage appointments for nearly a year now, recently transitioning on to the Hot Stones massage. As someone who likes to regularly weight train these sessions have been invaluable to my recovery and have ensured that any aches, pains and knots are kept to their absolute minimum. I've recently moved over to the Hot Stones massage and highly recommend it, it's a great mixture of traditional sports massage techniques combined with the hot stones - this will be my go to massage moving forward. Dani is extremely welcoming, friendly and a pleasure to be around - I can't rate her highly enough!
Nicky Harris
Nicky Harris
Friendly, professional service. Tom has been fantastic at sorting out my neck and back issues, providing explanation before, during and after treatment as well as providing after care exercises I can do at home. I have been delighted with my treatment so far. Thank you!
craig pockett
craig pockett
Would highly recommend Skelian chiropractic & physiotherapy 👍🏼 sorted my aches & pains out for me😊
Anne Griffiths
Anne Griffiths
I receive an excellent service from all the staff at the Skelian Chiropractic Clinic in Cheltenham.
Emma Hopkins
Emma Hopkins
Vic has been amazing in helping me get back to my old self. I feel so much more positive since seeing her. The exercises have been a great help in my recovery also. Thank you
Tania Beardsley
Tania Beardsley
this is Tania’s husband Max, posting on how excellent the whole experience was and how i have the renewed confidence thanks to Tom that i can manage my dodgy old knee without causing further damage.
Ramune Vasiliauskaite
Ramune Vasiliauskaite
Very nice clinic and in my opinion affordable. I went there because I have office job and suffer from neck/back pain occasionally. Jamie Franchini was extra attentive, reassuring and informative all the way along my first app (since my partner mentioned that I feel a bit nervious about the procedure) and has a very friendly and welcoming personality. He explained everything and made me at ease. Created plan for my particular needs and even sent me additional info with recommended excercises to do for my issues. Had just few visits but deffinately will keep going for the maintenance and further support of overall health. Highly recommending :)
Alex Meaden
Alex Meaden
Jamie is an excellent chiropractor, like dean and stuart before him at skellian clinic. Hes been able to improve my neck and back just after a few visits, highly recomend
stpauls@skelian.co.uk01242 254000
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Skelian Privacy Notice

Skelian Chiropractic Clinic is registered with the Information Commissioner’s Office (ICO) and complies with the guidelines set out by the General Chiropractic Council as well the Data Protection Act 2018, which includes the General Data Protection Regulation (GDPR).

Basis for processing Data

When you supply your personal details to the clinic, they are stored and processed for 4 reasons:

  • We need to collect personal information about your health in order to provide you with the best possible treatment. Your requesting treatment and our agreement to provide that care constitutes what the law calls a “Contract”.
  • We have what is termed a “Legitimate Interest” in collecting that information, because without it we could not do our job effectively and safely.
  • We also think that it is important that we can contact you in order to confirm your appointments with us or to update you on matters related to your medical care. This again constitutes “Legitimate Interest”, but this time it is your legitimate interest.
  • Consistent with our role as healthcare professionals, we may occasionally send you general health information in the form of articles, advice or newsletters. This again falls under the category of “Legitimate Interest”.
  • In order for us to keep accurate financial records and produce receipts and invoices for your visits, your basic contact details will be stored on our secure accountancy software. The data kept will also include your payment history but will not include medical notes.

Record Retention and Storage of Data

We have a legal obligation to retain your records for 8 years after your most recent appointment (or age 25, if this is longer), but after this period you can ask us to delete your records if you wish. Otherwise, we will retain your records indefinitely in order that we can provide you with the best possible care should you see us at some future date (or need us to transfer your records to someone else). Your records are stored electronically on a secure server which is backed up regularly. Access to all data is password protected. Any paper documents are scanned onto our system before being securely shredded.

Access to Data

We will never share your data with anyone who does not need access without your written consent. The only people who will have routine access to your data are your practitioner(s), in order that they can provide you with treatment, and our reception staff, who organise appointments and reminders, and can act as an intermediary between you and your practitioner(s).

It is good practice to liaise with other healthcare professionals, but we will seek separate consent for your permission to write to your GP, or to communicate with any other healthcare professional(s).

We use Care Response to monitor the progress of your treatment and limited information will be stored on their server. Your name and email address may be stored on the Mailchimp server (or similar) that we sometimes use to coordinate messages. Your data is also backed-up on the secure server of an external data management organisation. In all these circumstances, we ensure that outside agencies are compliant with the data protection regulations and are fully aware that all information is confidential. Although we have card payment facilities, we do not retain any card or other personal payment details.

You have the right to see what personal data of yours we hold, and you can also ask us to correct any factual errors. Provided the legal minimum period has elapsed, you can ask us to erase your records.

Concerns

We want you to be absolutely confident that we are treating your personal data responsibly, and that we are doing everything we can to make sure that the only people who can access that data have a genuine need to do so. Of course, if you feel that we are mishandling your personal data in some way, you have a right to complain. Clinic Directors Alex Broomsgrove and Dean Matthews are responsible for data protection, and can be contacted at the clinic by any of the usual methods, or by email at stpauls@skelian.co.uk. The privacy notice is also on display in the Clinic Reception area.

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