Skelian Chiropractic, Physiotherapy & Massage Therapy Cheltenham
Skelian Chiropractic, Physiotherapy & Massage Therapy Cheltenham
300 Google reviews
Wayne Didcote
Wayne Didcote
My experience with Skelian has been overwhelming positive. I have had lower back pain on and off for a good few years but Jamie has been able to assist with making things more comfortable for me since beginning treatment. I can’t thank Jamie enough for giving me the ability to train again without fear of enduring discomfort afterwards. Simply amazing service!!
Chris Parkhouse
Chris Parkhouse
Positive, friendly, professional attitude from reception staff to Jamie himself who has good understanding of neurotypical and neurodiverse persons and their varying needs.
Rob Freegard
Rob Freegard
Always a friendly welcome & excellent treatments. Thanks
Nick Leahy
Nick Leahy
I was fortunate enough to come across these guys & Brad the physio who helped me I can not recommend enough. After coming back from a long term injury Brad helped me & allowed me to train & compete at my best. Being a professional boxer your body is under a lot of strain but I was able to manage this due to these guys and Brad. 5 stars can’t recommend enough
Keiren White
Keiren White
I was struggling with some lower back pain and sciatica and nothing seemed to be working until I came across this fantastic young man, I work in the trade and everyone kept telling me i just need to change careers to fix my back, but he diagnosed my issues within a session and managed to fix me up in a few regular sessions and gave me some great managing techniques. Highly recommend people with any issues to get in contact, many thanks again for fixing my back pain!
James Etherton
James Etherton
Great knowledge of how to help sort out and exercise clearly and adapting to whatever needs, amazing customer care and a great laugh every visit
Samantha Mason
Samantha Mason
I initially contacted Brad , a physiotherapist, from Cheltenham, after a recommendation, as I had been suffering with problems with my shoulder for a while. I then decided to make an appointment with Brad. I cannot fault his service. He was excellent in diagnosing my frozen shoulder after a thorough examination. He then manipulated my shoulder and muscles around the shoulder. He was very thorough and informative and talked me through everything he was doing and explained everything. He gave me exercises I could do at home. He kept in touch with me after this examination to catch up on my progress. I visited him several times for manipulation and exercises and, happily, my shoulder is now fully functional with no lasting effects. I found Brad to be very friendly, very informative and an excellent Physiotherapist. I would not hesitate to visit him again should I need a Physiotherapist.
Patsy Rutherford
Patsy Rutherford
I am so impressed with the treatment from Jamie. He listens and analyses really well and is excellent in locating and treating my various problem areas. Thanks Jamie. All in all it’s a very nice and welcoming practise.
Ben Marsden
Ben Marsden
Excellent, informative and effective care from Tom for myself and my daughter - helping with flexibility for her dancing and for my sciatica
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Skelian Privacy Notice

Skelian Chiropractic Clinic is registered with the Information Commissioner’s Office (ICO) and complies with the guidelines set out by the General Chiropractic Council as well the Data Protection Act 2018, which includes the General Data Protection Regulation (GDPR).

Basis for processing Data

When you supply your personal details to the clinic, they are stored and processed for 4 reasons:

  • We need to collect personal information about your health in order to provide you with the best possible treatment. Your requesting treatment and our agreement to provide that care constitutes what the law calls a “Contract”.
  • We have what is termed a “Legitimate Interest” in collecting that information, because without it we could not do our job effectively and safely.
  • We also think that it is important that we can contact you in order to confirm your appointments with us or to update you on matters related to your medical care. This again constitutes “Legitimate Interest”, but this time it is your legitimate interest.
  • Consistent with our role as healthcare professionals, we may occasionally send you general health information in the form of articles, advice or newsletters. This again falls under the category of “Legitimate Interest”.
  • In order for us to keep accurate financial records and produce receipts and invoices for your visits, your basic contact details will be stored on our secure accountancy software. The data kept will also include your payment history but will not include medical notes.

Record Retention and Storage of Data

We have a legal obligation to retain your records for 8 years after your most recent appointment (or age 25, if this is longer), but after this period you can ask us to delete your records if you wish. Otherwise, we will retain your records indefinitely in order that we can provide you with the best possible care should you see us at some future date (or need us to transfer your records to someone else). Your records are stored electronically on a secure server which is backed up regularly. Access to all data is password protected. Any paper documents are scanned onto our system before being securely shredded.

Access to Data

We will never share your data with anyone who does not need access without your written consent. The only people who will have routine access to your data are your practitioner(s), in order that they can provide you with treatment, and our reception staff, who organise appointments and reminders and can act as an intermediary between you and your practitioner(s).

It is good practice to liaise with other healthcare professionals, but we will seek separate consent for your permission to write to your GP, or to communicate with any other healthcare professional(s).

We use Care Response to monitor the progress of your treatment and limited information will be stored on their server. Your name and email address may be stored on the Mailchimp server (or similar) that we sometimes use to coordinate messages. Your data is also backed-up on the secure server of an external data management organisation. In all these circumstances, we ensure that outside agencies are compliant with the data protection regulations and are fully aware that all information is confidential. Although we have card payment facilities, we do not retain any card or other personal payment details.

You have the right to see what personal data of yours we hold, and you can also ask us to correct any factual errors. Provided the legal minimum period has elapsed, you can ask us to erase your records.

Concerns

We want you to be absolutely confident that we are treating your personal data responsibly, and that we are doing everything we can to make sure that the only people who can access that data have a genuine need to do so. Of course, if you feel that we are mishandling your personal data in some way, you have a right to complain. Clinic Director Alex Broomsgrove is responsible for data protection and can be contacted at the clinic by any of the usual methods, or by email at stpauls@skelian.co.uk. The privacy notice is also on display in the Clinic Reception area.

Introductory offer 20% off Initial Chiropractic Consultations