Reaching and Maintaining the very Highest Standards
Clinical Management Quality Mark (CMQM)
The CMQM is a national award that recognises excellence in clinical governance. It commends the use of a number of different systems designed to safeguard high standards of care and ensure a continuous improvement of the quality of service provided. These procedures include clinical audit, risk management, incident reporting, outcome measures, patient satisfaction and emergency procedures. The award is made for a three year period, and was first received in 2012. Skelian is one of only a handful of clinics in the UK to have received this award on two consecutive occasions.
Stuart Smellie and Nadine Harrison receiving the clinic's second CMQM award from the Chair of the Royal College's Health Policy Unit, Dr Mark Gurden, at a Ceremony in London in January 2015
Patient Partnership Quality Mark (PPQM)
The PPQM is awarded by the Royal College of Chiropractors' Lay Partnership Group in recognition of an achievement of excellence in meeting patient expectations. The award is made for a 3 year period, and the clinic has been a continual recipient since 2007, also receiving a "special commendation". The adjudicating committee assesses clinics with reference to accessibility, booking systems, cleanliness and safety, privacy, communication, patient education and record keeping.